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The player confirmed that their own issue was actually solved and you will conveyed appreciation to your recommendations provided. Despite delivering ID and evidence of address, the newest casino constantly requested even more papers, and you can she discovered the real time speak unhelpful. The player on the Uk got tried to withdraw their unique profits for 2 days, that have generated five dumps totaling ?80. Despite numerous efforts of the Complaints Group to engage the fresh new gambling establishment, no effect try obtained from the gambling establishment agents. The player on the British had asked a withdrawal several weeks ago however, was not in a position to cash out people earnings immediately after several months of good use. Brand new complaint was noted while the unsolved because of diminished venture throughout the local casino, while the user is informed so you can elevate the trouble to the Anjouan Playing Licensing Authority for further guidelines.
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Document entry includes bodies-provided character, bills confirming target, and you can payment means ownership evidence
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